Beauty Essence by Yalitza

Appointment, Cancellation & Packages Policy A non-refundable, non-transferable deposit is required to secure all appointments. The deposit will be applied toward the total cost of your service at the time of your appointment. A minimum of 48 hours’ notice is required for all cancellations or rescheduling requests. Cancellations • Cancellations made less than 48 hours but more than 24 hours before the appointment will result in a charge of 50% of the total service cost. • Same-day cancellations will be charged 100% of the total service cost. • No-call, no-show appointments will be charged 100% of the total service cost. ⸻ Packages Policy All packages are non-refundable and non-transferable. Appointments booked as part of a package are subject to the same cancellation policy. • Cancellations made outside of the required notice period will result in the loss of that session. • Same-day cancellations or no-call, no-show appointments will result in the forfeiture of one session from the package. Unused or forfeited sessions will not be replaced, credited, or refunded. ⸻ Rescheduling Policy Excessive rescheduling affects appointment availability and scheduling flow. Clients who repeatedly reschedule appointments may be required to pay the full session amount at the time of booking to secure future appointments. Failure to attend a rescheduled appointment will result in the loss of the session or full service charge, in accordance with the cancellation policy. ⸻ Late Arrivals Late arrivals may result in a shortened service time to avoid impacting the next scheduled appointment. The full service price will still apply. ⸻ By booking an appointment, you acknowledge and agree to all policies listed above.